Privacy policy

Privacy Policy – Zivrah Divine

At Zivrah Divine, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms outlined below.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Collected securely through our payment gateway (we do not store your credit/debit card details).

  • Order Details: Products purchased, order history, and preferences.

  • Technical Information: IP address, browser type, device information, and cookies for website performance and analytics.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support and respond to your inquiries.

  • Improve our website, services, and product offerings.

  • Send order updates, promotional offers, and newsletters (only if you opt-in).

  • Ensure secure transactions and prevent fraudulent activity.

3. Sharing of Information

  • We do not sell, rent, or trade your personal data.

  • We may share necessary information with trusted third-party service providers such as payment gateways, courier partners, and marketing platforms, only to fulfill your orders and services.

  • We may disclose information if required by law or to protect the rights of Zivrah Divine.

4. Cookies & Tracking Technologies

  • Our website uses cookies to enhance your browsing experience, remember preferences, and analyze traffic.

  • You can disable cookies in your browser settings, but some features may not function properly.

5. Data Security

  • We use industry-standard SSL encryption and security measures to protect your personal data.

  • While we strive to protect your information, no method of online transmission is 100% secure.

6. Your Rights

As a customer, you have the right to:

  • Access, update, or correct your personal information.

  • Opt out of marketing communications at any time.

  • Request deletion of your personal data (subject to legal and business obligations).

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We encourage you to read their policies.

8. Changes to This Policy

Zivrah Divine may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.